Shipping
- The normal dispatch time is within 2 working days but we will assure that product is dispatched as soon as possible from the warehouse.
- Tracking details of each shipment will be sent across via email. For registered users tracking details can also be found in the orders section.
- Delivery time will differ based on your given address. An estimated delivery time is usually between 3-10 working days. Delivery time will be shown in the tracking details.
- We ship the products using the best courier companies but there might be a delay from the courier partner which is not under our control. Order cancellations will not be accepted due to this delay.
- We do a quality check of the product and packaging before the dispatch. In case you find the package is tampered, please do not accept the parcel. Kindly inform us immediately about such a case and keep the phone no. of the delivery person handy.
- Please make sure you record a video while unboxing the parcel. This will be necessary to report transit damage or missing/faulty product.
Return Shipping
- Product has to be shipped by the customer within 48 hours of raising a return request.
- Make sure product is packed safely and a reputed courier company is used to ship the parcel.
- In case of a transit damage in return shipping, product will not be accepted as a return under any circumstances.
International Shipping
- We ship products outside India on special request. Kindly get in touch with our team on support@ridersarena.com or +91 9753522000
- For product returns, the address will be :
SHYAM SCOOTER & MOTORCYCLE HOUSE 6/6 CHOTI GWALTOLI, BETWEEN PATEL AND NEHRU STATUES, INDORE 452001